Pensions: contact and complaints handling

PwC are carrying out ongoing workshops to bring Capita staff up to speed on what they should and should not be doing in relation to complaints and queries regarding pensions We agreed that information should be put on the PCSE website to outline what has been agreed,...

Pensions: SOLO forms, locum paperwork

NHSE and PwC have been working to update the SOLO form, as a spreadsheet, to ensure that it is easier to complete, and to make it able to passed automatically into the pensions database. This should prevent transcription errors, and speed up the process. I know there...

Pensions: why is my data wrong and/or missing?

Errors in existing pension records What should happen: You / your employer submit pensions payments and forms to PCSE/CapitaPCSE update their local systemsPCSE pass your data to NHS PensionsNHS Pensions updated your Total Rewards Statement (TRS) As of the time of...

Primary Care Networks – same old, same old?

If you work in Primary Care you will no doubt have seen information about the Long Term Plan, and about Primary Care Networks, which are being touted as the “building blocks” of the NHS by NHS England. Inevitably, much of the comment online, including in GP Survival,...