by Nick Grundy | May 2, 2019 | Pensions
PwC are carrying out ongoing workshops to bring Capita staff up to speed on what they should and should not be doing in relation to complaints and queries regarding pensions We agreed that information should be put on the PCSE website to outline what has been agreed,...
by Nick Grundy | May 2, 2019 | Pensions
NHSE and PwC have been working to update the SOLO form, as a spreadsheet, to ensure that it is easier to complete, and to make it able to passed automatically into the pensions database. This should prevent transcription errors, and speed up the process. I know there...
by Nick Grundy | May 2, 2019 | Pensions
We know that one of the main reasons for people being unable to access their Total Rewards Statement (TRS) is the absence of end-of-year pensions forms, with the result that the data from those forms is absent from people’s pension recordsThese can be lost or...
by Nick Grundy | May 2, 2019 | Pensions
Errors in existing pension records What should happen: You / your employer submit pensions payments and forms to PCSE/CapitaPCSE update their local systemsPCSE pass your data to NHS PensionsNHS Pensions updated your Total Rewards Statement (TRS) As of the time of...
by Nick Grundy | Feb 25, 2019 | Pensions
PCSE and NHSE have published guidance on their website recently covering pensions administration. It’s a helpful document which you can point PCSE to if they tell you something which disagrees with what’s in there, and it covers several areas previously...
by Nick Grundy | Feb 9, 2019 | Pensions
One of the many, many confusing aspects of the NHS pensions scheme is the sheer number of organisations involved. By extension, this means individual members can get different accounts of their pensions from different places, adding to the complexity. Total Rewards...